What is the cancellation policy for half-day volcano tours?

You can cancel up to 24 hours in advance for a refund minus a 10% fee. Cancellations under 24 hours must be discussed via email or WhatsApp. If we cancel due to weather, a full refund is issued. Misunderstood bookings expecting lava may incur a 25% penalty.

How are refunds processed?

All refunds carry a 10% processing fee unless caused by weather or force majeure. Refunds for third-party activities or the Blue Lagoon may follow stricter cancellation rules.

What payments are accepted?

We accept Visa, Mastercard, American Express (3.9% fee), and bank wire. Payments can be made online or through secure payment links.

What are the conditions for offers and discounts?

Promo codes must be applied during booking and are not valid on Icelandic holidays. Winter promos are only valid from December to February. Free return tours may be offered during an eruption near Fagradalsfjall, but conditions apply.

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Terms and Conditions
Fagradalsfjall Volcano Tour

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Terms and Conditions Fagradalsfjall Volcano Tour

Terms and Conditions
Fagradalsfjall Volcano Tour